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Site's Policy

Welcome to the STARCREST Farm website ( ) (hereinafter referred to as: "The Farm’s Website" or "the Website"), we are glad that you are here, here are the terms of use of the STARCREST Integrated Farms Limited website:


1.   The STARCREST Farm website provides an online service on the Internet, using computers and smartphones, in which wholesale and retail purchases are made in a clear and convenient manner, including vegetables, fruits and other products, managed and operated by STARCREST Integrated Farms Ltd. Idah Kaduna Road  Kaduna State. 

2.  Please note that the very use of the website constitutes unconditional consent to the terms of use below. The following terms define your rights and obligations when purchasing on the STARCREST Integrated Farms Ltd website. Please read these Terms of Use carefully from time to time, as they may change.

3.   For any questions regarding the STARCREST Integrated Farms Ltd website, you can contact the STARCREST Integrated Farms Customer Service Center by phone at +2348036321260, by email at The STARCREST  customer service center operates on Mondays-Fridays between the hours of 08:00am -16:00pm and on Saturday, between the hours of 08:00am -13:30pm.

Use of the Site

1.   The STARCREST Integrated Farms website is the online shopping site of STARCREST Integrated Farms Ltd. On this site you can order vegetables, fruits, groceries and other products. You can also purchase the products through STARCREST call center or email. After placing the order, the products will be collected and delivered to you directly from the farm to your location. In this way, we assure you that the collection and transportation of the products will not harm their freshness.

2.   Execution of any action on the site by you, including purchase through the site (hereinafter referred to as: "the customer"), constitutes an unconditional statement and consent that in performing the action on the site you have read these terms of use, that you agree to their instructions and the purchase process.

3.   The provisions of these terms of use will apply to any use and / or purchase made on the site, and are the legal basis for any discussion between the customer and the company. Please read the instructions carefully. If you do not agree to any of the terms of use below, we ask that you do not make any use of the Site. Every purchase on the site means full consent to everything written terms of use.

4.   The site is intended for private, wholesale and retail consumption by anyone who has a legal purchasing power and is interested in purchasing via e-commerce.

5.   You hereby certify that you are legally competent and of a sufficient age by law to create a binding contract. You must be at least 18 years old to be eligible to use the Site. However, if you are a minor (under the age of 18) or you are not entitled to take legal action without the custody of a guardian, your use of the site will be deemed to have received the guardian's approval.

6.   To place the order, enter full and accurate personal details: name, exact and detailed address, e-mail address, telephone numbers and any details that helps identify the customer and are required in the order form.

7.   The right to use the site is personal to the end user and is not transferable to any third party.

8.   You are solely responsible for protecting the confidentiality of the password (s) to the site and / or anything related to it.

9.   You acknowledge that the use of the Internet sometimes involves interruptions, which are not under the control of the Company, and that the Company will not be responsible for any disruption and loss of information while transmitting information over the Internet. The Site may be unavailable from time to time for any reason, including due to routine maintenance. Due to circumstances that depend on the company as well as due to circumstances that do not depend on the company, access to the site may be disrupted, suspended and / or stopped, temporarily or permanently. You are exempting the company for any damage and / or payment and / or loss that will be caused to you due to the above.

10.                The site is the private property of the company. All activity on the site must be in accordance with the terms of use. The company requires that all your activities on the site and / or in connection with the site must be for legal purposes only.

11.                The company will have the right, at any time, to change and / or stop any feature and / or use of the site, including content, hours of operation and equipment required for access to and use of the site. The Company may stop the distribution of any information, may change or discontinue any information transmission method and may change the information transmission speeds or any other signal and / or transmission characteristic.

12.                Do not perform or attempt to disrupt the operation of the site, including but not limited to: using the site while assuming a false identity and / or impersonating another person; Unauthorized intrusion into servers, accounts and / or data; Inspection, scanning, and / or sampling of the site, including attempts to test its permeability; Disruption and / or attempt to disrupt the provision of the service provided on the site to customers and / or the activity of the servers from which it operates. The Company shall act in any lawful manner against the perpetrators of operations as specified in this section.

13.                You and / or anyone on your behalf will not have any claim and / or demand and / or lawsuit against the Company and / or any of its representatives and / or any of its directors and / or any of its subsidiaries, except claims related to the Company's express obligation Under these Terms of Use.

14.                The service provided within the framework of the site is provided within the territories of the Abuja FCT Nigeria and all in certain areas only defined from time to time by the Company at its sole discretion (hereinafter referred as: "Distribution Area"). It will be clarified that the Company has the exclusive right to change the distribution areas from time to time without prior notice. Delivery of products purchased on the site is possible only when the requested address is within the distribution area, and there is no technical and / or other impediment that prevents the delivery of such products.

15.                The company reserves the right to change, including to stop, suspend and / or cancel the terms of use and / or the privacy policy, from time to time, at its sole discretion and even without reason and without obligation to give reasons, without the need to give notice and / or prior notice The customer will not have any claims against the company in respect of such a change. The date of application of the change will be the date of publication of the wording of the updated terms of use of the site for the first time, and any action taken on the site after such publication will be subject to the updated terms of use. We encourage you to re-read, from time to time, the terms of the change and our privacy policy, to be kept up to date with changes in them.

16.                A user who uses the site in violation of the rules of use or the provisions of the law will be solely responsible for his actions, including any direct and / or indirect damage caused to the company and / or any other person, and will be liable to compensate the company and / or anyone on its behalf for any direct damage and / or Indirect including loss, loss of profit, payment or expense incurred by them including attorney's fees and legal expenses.

17.                The company may terminate the use of the site by the user insofar as it is made and / or used by it in violation of the rules of use and / or the provisions of the law, but the non-cessation of use does not absolve the user from the above liability and / or constitute consent to such action.

18.                The company will be entitled, at its sole discretion, to change and / or stop the activity of the site at any time, without the need to give any notice and / or prior notice.

19.                STARCREST may change at any time, at its discretion, the supply and variety of products on the site. Therefore, the fact that a particular product was offered for sale on the site at some point does not guarantee that it will be offered for sale on the site in the future. STARCREST will work to increase the scope and variety of vegetables, products and their types, but does not commit to any scope, availability or variety. Star reserves the right to supply a partial quantity of a particular product or not to supply the product at all.

20.                The manner in which the products are displayed on the website will be determined by the company from time to time at its sole discretion. It will be clarified that the product images displayed on the website are for illustration purposes only and do not obligate the company in any way and there may certainly be differences between the images and the products that will be provided.

21.                The prices of the products that will be published on the website are the prices of the products as last updated before the date of the customer's visit to the website. The company will be entitled to update the prices of the products on the website from time to time, regardless of the date of the visit and / or the order made by the customer.

22.                The customer's charge for equivalent products will be in accordance with the actual weight of the products. The actual billing will be made according to the weighing of the products close to their delivery to the customer.

23.                The prices of the products include value added tax (VAT) except for products or products that are not subject to VAT by law.

24.                Adding individual products and / or loading a product list will create the shopping basket that the customer wants to purchase from the variety of products displayed on the website.

25.                The completion of the purchase, after filling the basket, will be done by clicking on the "Pay" button. The customer will have to enter the requested details in the order closing process. At the end of the purchase process, a page will be displayed showing the order details and a unique order number that will serve as a reference for sending an order.

26.                The minimum price for placing an order is #10,000(ten thousand naira only) or any other amount determined by the company at its discretion from time to time.

27.                When filling in the required details, as stated above, the customer can indicate in the appropriate place that he agrees that the ordered products will be left near the delivery door or in another requested place by him, in case at the time of delivery the customer is not present or on his behalf. In the event that the customer does not give his consent to leave the said products, then the products will be returned to the store. In such a case, bringing the products again will oblige the customer to pay an additional service fee of #1000 (one thousand naira only). It will be emphasized that a customer requesting that the products be left at the door does so at his full risk and will not be able to make any claims and / or claims and / or demands to the company, including but not limited to, in case of product theft, and will be charged the full amount of purchase and delivery. As long as the customer's order is a first order, it will not be possible to leave the ordered products near the said door, and the customer's presence and presentation of an ID card at the time of delivery of the products will be a necessary condition for their delivery. Failure by the company to meet the requested delivery date will not be exempted, in any way,

Data Security

1.   The company implements up-to-date information security systems and procedures on the site. These systems and procedures reduce the risks of unauthorized intrusion, but do not provide complete security. The company does not guarantee that its services will be completely immune from unauthorized access to information stored on the site.

2.   The company periodically reviews the information security of the site and makes changes and upgrades as needed, in order to maintain the level of information security of the site.

3.   However, the company will not be liable for any damage, direct or indirect, which will be caused to the user in the event of disclosure of the information due to unauthorized intrusion by third parties or as a result of an act or omission beyond the control of the company.

4.   The customer declares that he is aware that the security of the information entered into the site is done through SSL security software used in e-commerce sites such as the site and also through a password that the customer is asked to type at the entrance to the "checkout page". Any transfer of a credit card number from the site for clearing is done in an encrypted manner according to the standard, but in cases where it is not under its control and / or due to force majeure, the company will not be responsible for any damage, indirect or direct, caused to you and / or Will be lost or if used unauthorized.

Use of "Cookies"

1.   The company uses various technologies to collect information from the user's mobile device and / or computer and about the user's activity on the site.

2.   The company automatically collects information from the user's mobile device or browser when he visits the site. Such information includes cellular Internet, IP address, browser type and browser language, access times, the content of "cookies" that have not been deleted, which the user's browser has received from the company in the past and the referring URL.

3.   Cookies: When a user uses the website, the company may assign one or more cookies to the mobile device or the user's computer, in order to allow access to the application and in order to adapt the online experience to the user. By using a cookie, the company may also automatically collect information about the user's online activity on the site, such as the web pages he visits, the links he clicks on and the searches he makes on the site. Most browsers accept cookies automatically, but usually the user can change their browser settings to refuse cookies. If the user chooses to refuse cookies, he must note that he will not be able to access or use some of the features offered within the site.

4.   The Company may use standard Internet technology, such as web beacons, analytics and similar technologies, to track user use of the Site. In addition, the Company may include the above in emails or promotional leaflets, in order to determine whether the notices were opened and whether action was taken in their wake. The information that the company obtains in this way, will allow it to tailor the services it offers to the user, in order to publish customized publications and measure the overall effectiveness of its online advertising, content, programming or other activities.


Cancelling a transaction

1.   The company will be entitled to cancel the transaction in the event of an editing error, a writer error, a technical malfunction or other malfunction. In addition, the company reserves the right to cancel and / or not give any person the right to make purchases on the site, at its sole discretion, without the need to provide any reasons for such a decision.

2.   It is clarified that the website service does not constitute a non-apartment offer and / or an offer to sell products. Receipt of an order from the customer for the purchase of products will constitute the customer's offer for their purchase and acceptance of the offer by the company will be made through actual delivery of the products, subject to existing inventory at the time of delivery and in accordance with these terms of use.

3.   An order on the website does not constitute a confirmation by the company of the actual order. 

4.   The Company reserves the right to determine special payment arrangements for customers that it chooses at its sole discretion, including arrangements for payment by various means from a credit card or cash.

5.   In addition to the prices of the products, the customer will be charged a shipping fee as specified on the website and will change from time to time at the sole discretion of the company. The Company reserves the right to update the shipping fee from time to time and at its sole discretion and does not undertake to notify the change in advance.