Welcome to the STARCREST Farm website (https://www.starcrest.ng/ ) (hereinafter
referred to as: "The Farm’s Website" or "the Website"), we
The STARCREST Farm website provides
an online service on the Internet, using computers and smartphones, in which
wholesale and retail purchases are made in a clear and convenient manner,
including vegetables, fruits and other products, managed and operated by STARCREST Integrated Farms Ltd. Idah Kaduna Road Kaduna State.
2. Please note
that the very use of the website constitutes unconditional consent to the terms
of use below. The following terms define your rights and obligations when
carefully from time to time, as they may change.
For any questions
regarding the STARCREST Integrated Farms Ltd website, you can contact the STARCREST Integrated Farms Customer Service Center by phone at +2348036321260, by email at [email protected]. The STARCREST customer
service center operates on Mondays-Fridays between the hours of 08:00am -16:00pm and on Saturday, between the hours of 08:00am -13:30pm.
Use of the Site
The STARCREST Integrated Farms website is the
online shopping site of STARCREST Integrated Farms Ltd. On this site you can order
vegetables, fruits, groceries and other products. You can also purchase
the products through STARCREST call center or email. After placing the
order, the products will be collected and delivered to you directly from the
farm to your location. In this way, we assure you that the collection and
transportation of the products will not harm their freshness.
Execution of any action on the site
by you, including purchase through the site (hereinafter referred to as:
"the customer"), constitutes an unconditional statement and consent
that you agree to their instructions and the purchase process.
will apply to any use and / or purchase made on the site, and are the legal
basis for any discussion between the customer and the company. Please read
below, we ask that you do not make any use of the Site. Every purchase on
The site is intended for private,
wholesale and retail consumption by anyone who has a legal purchasing power and
is interested in purchasing via e-commerce.
You hereby certify that you are
legally competent and of a sufficient age by law to create a binding
contract. You must be at least 18 years old to be eligible to use the
Site. However, if you are a minor (under the age of 18) or you are not
entitled to take legal action without the custody of a guardian, your use of
the site will be deemed to have received the guardian's approval.
To place the order, enter full and
accurate personal details: name, exact and detailed address, e-mail address,
telephone numbers and any details that helps identify the customer and are
required in the order form.
The right to use the site is
personal to the end user and is not transferable to any third party.
You are solely responsible for
protecting the confidentiality of the password (s) to the site and / or
anything related to it.
You acknowledge that the use of the
Internet sometimes involves interruptions, which are not under the control of
the Company, and that the Company will not be responsible for any disruption
and loss of information while transmitting information over the
Internet. The Site may be unavailable from time to time for any reason,
including due to routine maintenance. Due to circumstances that depend on
the company as well as due to circumstances that do not depend on the company,
access to the site may be disrupted, suspended and / or stopped, temporarily or
permanently. You are exempting the company for any damage and / or payment
and / or loss that will be caused to you due to the above.
The site is
the private property of the company. All activity on the site must be in
activities on the site and / or in connection with the site must be for legal
will have the right, at any time, to change and / or stop any feature and / or
use of the site, including content, hours of operation and equipment required
for access to and use of the site. The Company may stop the distribution
of any information, may change or discontinue any information transmission method
and may change the information transmission speeds or any other signal and / or
perform or attempt to disrupt the operation of the site, including but not
limited to: using the site while assuming a false identity and / or
impersonating another person; Unauthorized intrusion into servers,
accounts and / or data; Inspection, scanning, and / or sampling of the
site, including attempts to test its permeability; Disruption and / or
attempt to disrupt the provision of the service provided on the site to
customers and / or the activity of the servers from which it operates. The
Company shall act in any lawful manner against the perpetrators of operations
as specified in this section.
You and / or
anyone on your behalf will not have any claim and / or demand and / or lawsuit
against the Company and / or any of its representatives and / or any of its
directors and / or any of its subsidiaries, except claims related to the
provided within the framework of the site is provided within the territories of
the Abuja FCT Nigeria and all in certain areas only defined from time to time
by the Company at its sole discretion (hereinafter referred as:
"Distribution Area"). It will be clarified that the Company has
the exclusive right to change the distribution areas from time to time without
prior notice. Delivery of products purchased on the site is possible only
when the requested address is within the distribution area, and there is no
technical and / or other impediment that prevents the delivery of such
reserves the right to change, including to stop, suspend and / or cancel the
discretion and even without reason and without obligation to give reasons,
without the need to give notice and / or prior notice The customer will not
have any claims against the company in respect of such a change. The date
of application of the change will be the date of publication of the wording of
on the site after such publication will be subject to the updated terms of
use. We encourage you to re-read, from time to time, the terms of the
A user who
uses the site in violation of the rules of use or the provisions of the law
will be solely responsible for his actions, including any direct and / or
indirect damage caused to the company and / or any other person, and will be
liable to compensate the company and / or anyone on its behalf for any direct
damage and / or Indirect including loss, loss of profit, payment or expense
incurred by them including attorney's fees and legal expenses.
may terminate the use of the site by the user insofar as it is made and / or
used by it in violation of the rules of use and / or the provisions of the law,
but the non-cessation of use does not absolve the user from the above liability
and / or constitute consent to such action.
will be entitled, at its sole discretion, to change and / or stop the activity
of the site at any time, without the need to give any notice and / or prior
may change at any time, at its discretion, the supply and variety of products
on the site. Therefore, the fact that a particular product was offered for
sale on the site at some point does not guarantee that it will be offered for
sale on the site in the future. STARCREST will work to increase the scope
and variety of vegetables, products and their types, but does not commit to any
scope, availability or variety. Star reserves the right to supply a
partial quantity of a particular product or not to supply the product at all.
in which the products are displayed on the website will be determined by the
company from time to time at its sole discretion. It will be clarified
that the product images displayed on the website are for illustration purposes
only and do not obligate the company in any way and there may certainly be
differences between the images and the products that will be provided.
of the products that will be published on the website are the prices of the products
as last updated before the date of the customer's visit to the
website. The company will be entitled to update the prices of the products
on the website from time to time, regardless of the date of the visit and / or
the order made by the customer.
customer's charge for equivalent products will be in accordance with the actual
weight of the products. The actual billing will be made according to the
weighing of the products close to their delivery to the customer.
of the products include value added tax (VAT) except for products or products
that are not subject to VAT by law.
individual products and / or loading a product list will create the shopping
basket that the customer wants to purchase from the variety of products
displayed on the website.
completion of the purchase, after filling the basket, will be done by clicking
on the "Pay" button. The customer will have to enter the
requested details in the order closing process. At the end of the purchase
process, a page will be displayed showing the order details and a unique order
number that will serve as a reference for sending an order.
price for placing an order is #10,000(ten thousand naira only) or any other
amount determined by the company at its discretion from time to time.
in the required details, as stated above, the customer can indicate in the
appropriate place that he agrees that the ordered products will be left near
the delivery door or in another requested place by him, in case at the time of
delivery the customer is not present or on his behalf. In the event that
the customer does not give his consent to leave the said products, then the
products will be returned to the store. In such a case, bringing the
products again will oblige the customer to pay an additional service fee of #1000
(one thousand naira only). It will be emphasized that a customer
requesting that the products be left at the door does so at his full risk and
will not be able to make any claims and / or claims and / or demands to the
company, including but not limited to, in case of product theft, and will be
charged the full amount of purchase and delivery. As long as the
customer's order is a first order, it will not be possible to leave the ordered
products near the said door, and the customer's presence and presentation of an
ID card at the time of delivery of the products will be a necessary condition
for their delivery. Failure by the company to meet the requested delivery
date will not be exempted, in any way,
The company implements up-to-date
information security systems and procedures on the site. These systems and
procedures reduce the risks of unauthorized intrusion, but do not provide
complete security. The company does not guarantee that its services will
be completely immune from unauthorized access to information stored on the
The company periodically reviews the
information security of the site and makes changes and upgrades as needed, in
order to maintain the level of information security of the site.
However, the company will not be
liable for any damage, direct or indirect, which will be caused to the user in
the event of disclosure of the information due to unauthorized intrusion by
third parties or as a result of an act or omission beyond the control of the
The customer declares that he is
aware that the security of the information entered into the site is done
through SSL security software used in e-commerce sites such as the site and
also through a password that the customer is asked to type at the entrance to
the "checkout page". Any transfer of a credit card number from
the site for clearing is done in an encrypted manner according to the standard,
but in cases where it is not under its control and / or due to force majeure, the
company will not be responsible for any damage, indirect or direct, caused to
you and / or Will be lost or if used unauthorized.
Use of "Cookies"
The company uses various
technologies to collect information from the user's mobile device and / or computer
and about the user's activity on the site.
The company automatically collects
information from the user's mobile device or browser when he visits the
site. Such information includes cellular Internet, IP address, browser
type and browser language, access times, the content of "cookies"
that have not been deleted, which the user's browser has received from the
company in the past and the referring URL.
Cookies: When a user uses the
website, the company may assign one or more cookies to the mobile device or the
user's computer, in order to allow access to the application and in order to
adapt the online experience to the user. By using a cookie, the company
may also automatically collect information about the user's online activity on
the site, such as the web pages he visits, the links he clicks on and the
searches he makes on the site. Most browsers accept cookies automatically,
but usually the user can change their browser settings to refuse
not be able to access or use some of the features offered within the site.
The Company may use standard
Internet technology, such as web beacons, analytics and similar technologies,
to track user use of the Site. In addition, the Company may include the
above in emails or promotional leaflets, in order to determine whether the
notices were opened and whether action was taken in their wake. The
information that the company obtains in this way, will allow it to tailor the
services it offers to the user, in order to publish customized publications and
measure the overall effectiveness of its online advertising, content,
programming or other activities.
Cancelling a transaction
The company will be entitled to
cancel the transaction in the event of an editing error, a writer error, a
technical malfunction or other malfunction. In addition, the company
reserves the right to cancel and / or not give any person the right to make
purchases on the site, at its sole discretion, without the need to provide any
reasons for such a decision.
It is clarified that the website
service does not constitute a non-apartment offer and / or an offer to sell
products. Receipt of an order from the customer for the purchase of
products will constitute the customer's offer for their purchase and acceptance
of the offer by the company will be made through actual delivery of the
products, subject to existing inventory at the time of delivery and in
An order on the website does not
constitute a confirmation by the company of the actual order.
The Company reserves the right to
determine special payment arrangements for customers that it chooses at its
sole discretion, including arrangements for payment by various means from a
credit card or cash.
In addition to the prices of the
products, the customer will be charged a shipping fee as specified on the
website and will change from time to time at the sole discretion of the
company. The Company reserves the right to update the shipping fee from
time to time and at its sole discretion and does not undertake to notify the
change in advance.